What is a cash-up?
Last updated 1 min read
TL;DR
Closing the till at the end of the day: counting what is there and checking it against what the sales say should be.
At the end of the day someone counts the drawer. The till says there should be £412.50 in cash; the drawer has £402.50. Cashing up is how that £10 gets noticed tonight rather than at the year-end.
How a cash-up works
- Count the cash in the drawer, leaving the float — the change you start each day with — to one side.
- Compare the counted cash with the cash sales the till recorded.
- Check card takings against the card machine's own end-of-day total.
- Record the difference, and a reason if you know it.
Over and short
Difference = counted − expected
A small difference either way is usually a counting or change-giving mistake. A pattern — always short on the same shift — is worth a closer look.
X and Z reports
On traditional tills you will hear:
- X report — a reading of the day so far, which does not reset anything. Useful at a shift change.
- Z report — the end-of-day report that closes the day's totals and starts a fresh day.
Why it matters
- It catches mistakes while people still remember the day.
- It gives your bookkeeper a clean daily record of cash and card.
- It is part of keeping accurate records for VAT and tax.
Common mistakes
- Counting the float as takings. Take it out first, every time.
- Only checking cash. Card differences happen too — a payment taken on the wrong machine, or a refund not put through the till.
- Writing off differences without a note. The reason is what helps next time.
Tracking it in DUMA
Cash up the till at the end of the day: DUMA works out what should be there and records what you counted. The End of day report shows each day's cash-up — expected against counted, cash and card — and Payment methods shows card, cash and other tenders, net of refunds.
Questions and answers
How much float should a till have?
Enough change for a typical morning — often £100–£200 in a mix of coins and small notes. Keep it the same every day so it is easy to take out.
Who should do the cash-up?
Ideally a manager, or two people together. The same person every night makes differences easier to trace.
Do I still need to cash up if I am mostly card?
Yes — card totals should still be checked against your card machine, and the few cash payments are the ones most likely to go wrong.