DUMA vs Zavo: free for small places, not a quote

Zavo is a London platform for restaurant groups: POS, its own payments, bookings, guest marketing and an AI voice agent, priced on request. DUMA is for smaller cafés, food businesses and shops: the till, stock, recipe margin, rotas and customers on a free plan, with your own card machine.

Free plan, foreverKeep your card machineStock and rotas included

The short answer

Choose Zavo if you run a restaurant group and want payments, POS, bookings and guest marketing from one provider, with on-site installation and round-the-clock support, and you are happy to agree a price with them.

Look at DUMA if you are a smaller business that wants stock, recipe margin and rotas alongside the till today, on a free plan, with the card machine you already have. Zavo lists stock as coming soon.

DUMA and Zavo, side by side

Zavo’s facts are from its own website, which publishes no prices. DUMA’s are from the product today.

Zavo’s prices and features as of November 2026, read on Zavo’s own UK website on . Prices change, so check the linked source before you decide.

DUMA compared with Zavo, Zavo’s figures as of November 2026
JobDUMAZavo
PriceFree plan, forever, with no card needed. Business is £89 a month, coming soon.POS on custom pricing; payments included, with card rates shown as custom.Source: zavopay.com
Who it’s forSmall cafés, food businesses and shops, one location or several.Restaurants, brands and multi-location groups, up to hundreds of sites.Source: zavopay.com
Card paymentsDUMA doesn’t process cards. Keep your machine: Square and SumUp connect directly; any other works with the amount keyed in.Its own payments, powered by Adyen.Source: zavopay.com
When the internet dropsIncluded:Cash and card-machine sales save on the till and send themselves when the connection returns.Included:An offline-first POS, with a free 5G fallback for payments if the Wi-Fi drops.Source: zavopay.com
BookingsPartly:A booking page for each location, a floor plan, a walk-in waitlist and email reminders.Included:Bookings from phone, a booking page, walk-ins, Google Reserve and an AI voice agent.Source: zavopay.com
StockIncluded:Included and free in full. Every sale takes its recipe’s ingredients off what is on hand.Not available:Listed as coming soon.Source: zavopay.com
Recipe margin after VATIncluded:Cost each dish from its ingredients and see the margin after VAT, per size and per option.Not available:We did not find recipe costing on Zavo’s website.
Rotas and clock-insIncluded:Included and free in full: rotas, clock-ins on staff phones, leave requests and labour cost next to sales.Not available:We did not find rotas or staff scheduling on Zavo’s website.
QR orderingPartly:Collection orders by QR: customers order and pay by card on their phone, or pay cash at the counter.Not available:We did not find QR or online ordering on Zavo’s website.
Guest marketingPartly:Email to customers who opted in, with a free allowance.Included:Guest profiles built automatically, SMS and email campaigns, and birthday and win-back automations.Source: zavopay.com
Start for free

Included Partly, or it depends Not available

What Zavo costs

Read on Zavo’s website on 3 November 2026. Zavo publishes no price list, so the only way to know is to ask.

Zavo doesn’t publish its prices

On request

Zavo lists its POS as “Custom Pricing” and its payments as included, with Visa, Mastercard and Amex rates shown as custom.

Source: zavopay.com

The whole operation on DUMA

£0a month, forever

Till, kitchen screen, stock, recipe margin, rotas, bookings and loyalty on the free plan.

  • Free, forever, with no card needed. The till, orders, payments, products and margin, stock, customers and rotas stay free in full. Every other part keeps a free allowance.
  • Business is £89 a month, or £80 a month paid yearly. It is coming soon, and anyone who joins before it launches keeps 10% off for life.
  • DUMA takes no cut of your card payments. Your card provider charges its own fees, as it does today.

Where Zavo is stronger

Zavo is built for larger restaurant businesses, and it does several things DUMA does not.

Zavo

Payments are built in

Card payments through Zavo, powered by Adyen, with next-day or instant payouts and tipping on the terminal.

On DUMA

DUMA does not process payments, and has no tips yet. It works with the card machine you already have.

Zavo

An AI voice agent

An AI agent answers the phone and books tables, and bookings also come from Google Reserve.

On DUMA

DUMA has a booking page per location and no voice agent or Google Reserve.

Zavo

On-site set-up and support

Live within 24 hours, with on-site installation and training, and support around the clock by WhatsApp, email or phone.

On DUMA

DUMA’s setup help is free and comes from the person who builds it, rather than an on-site team.

Zavo

Built for groups

Roll menus and prices out to hundreds of sites at once, with reporting across every location.

On DUMA

DUMA reports for one site or all of them, and limits staff to their location, but it is built for smaller businesses.

Zavo

Guest marketing

Automatic guest profiles, churn-risk segments, and SMS and email automations.

On DUMA

DUMA emails customers who opted in. No text messages.

Zavo fits a restaurant group that wants payments, POS and bookings from one provider, on a quote.

Choose DUMA if you’re a smaller business that wants stock, recipe margin, rotas and the till today, free.

How they work together

Where DUMA is different

DUMA’s case is a smaller business that wants everything working today, without a sales call.

Free, with a published price

The free plan has no time limit, and Business is £89 a month. No quote, no sales call.

Stock today

Every sale takes its recipe’s ingredients off what is on hand, and deliveries are checked in against the order.

Margin after VAT, on every dish

Cost each dish from its ingredients and see what you really keep, per size and per option.

Rotas built in

Rotas, clock-ins on staff phones and leave requests, with labour cost next to sales.

Keep your card machine

Square and SumUp connect directly; any other machine works with the amount keyed in, offline too.

Free setup help

We help you bring your menu and team across, on every plan, from the person who builds DUMA.

How to get started with DUMA

No sales call: create a workspace and we help you set it up, for free.

  • Your menuImported, or built in DUMA
  • Square TerminalConnected directly
  • Online booking pageGuests book themselves
DUMA
  • Stock
  • Recipe margin
  • Customers
  • Rotas
What connects to DUMA, and what it keeps up to date.
  1. Create a free DUMA workspace

    Tell DUMA what you run, then build your menu in it, or bring it in from a spreadsheet.

  2. Connect your card machine

    Square Terminal and SumUp connect directly. Any other machine works through the till’s Card machine method, with the amount keyed in.

  3. Add recipes and stock

    Give each dish its ingredients, and DUMA shows its margin after VAT and takes stock off with every sale.

  4. Add the team and the regulars

    Put the rota, clock-ins, bookings and loyalty in the same workspace.

Questions about DUMA and Zavo

Is DUMA a Zavo alternative?

For smaller cafés, food businesses and shops, yes: the till, stock, recipe margin, rotas, bookings and loyalty are on DUMA’s free plan. Zavo is built for restaurant groups and includes its own payments, an AI voice agent and on-site set-up.

How much does Zavo cost?

Zavo does not publish its prices. Its website lists the POS as custom pricing and payments as included, with custom card rates.

Does DUMA process card payments like Zavo?

No. DUMA works with your existing card machine: Square and SumUp connect directly, and any other machine works with the amount keyed in. DUMA takes no cut of your card payments.

Does Zavo have stock management?

Its website lists stock as coming soon. In DUMA, stock is included and free in full, and every sale takes its ingredients off what is on hand.

Everything working today.Free, without a sales call.

Start free in minutes, with no card needed. We’ll help you bring your menu and team across.